Manage stress with Emotional Intelligence

Stress Management is an emotional intelligence skill which can be developed by improvements in key areas like flexibility, optimism, assertiveness and problem-solving. In this course, you will learn to distinguish healthy stress from unhealthy stress and apply effective strategies for remaining calm, confident, and effective in high-stress situations.

You'll Learn To:

• Effectively define stress and emotional intelligence
• Explain the relationship between stress and emotional intelligence
• Identify effective applications of emotional intelligence
• Distinguish healthy stress from unhealthy stress
• Identify the three stages of stress
• Determine when decisive action is required to avoid the exhaustion stage
• Identify the most common sources of workplace stress
• Assess your stress level
• Identify signs of high and low emotional intelligence across 15 emotional intelligence traits
• Describe tactics for improving self-perception
• Describe tactics for communicating more effectively under pressure
• Describe tactics for improving coping skills under pressure
• Describe tactics for improving interpersonal skills
• Describe tactics for improving decision-making under pressure

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