Conflict Management Style Assessment
INSTRUCTIONS: Think of how your team behaves in conflict situations, where their interests differ from those of others.
- Download the Excel score sheet.
- Enter your answer to each question on the Entry Form tab.
- When you're done, select the Your Results tab to see your results.
- Interpret your results.
Step 1
DOWNLOAD SCORE SHEET
- Requires Excel or compatible app
- Enter your answers on the Entry Form tab
- Scroll down to see the questions in Step 2
Step 2
ANSWER QUESTIONS
Answer each question below about your team in general, using the score sheet you downloaded in Step 1.
Use the Point Scale Below for your Answers:
1 (Rarely) 2 (Sometimes) 3 (Almost Always) 4 (Always)
QUESTIONS:
- They're generally firm in pursuing their goals.
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They try to impress their point.
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They give up some things to gain other things.
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They don't think differences are worth resolving.
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They try to find a mid-point between positions.
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They try to consider the other person's wishes.
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They try to show the logic/benefits of their stance.
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They always prefer a direct discussion of the issue.
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They try to even the gains and losses for all sides.
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They try to work through differences immediately.
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They try to avoid uncomfortable situations.
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They try to soothe feelings and preserve rapport.
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First, they try to uncover all concerns and issues.
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Sometimes they avoid taking unpopular positions.
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They try not to hurt people's feelings.
Step 3
Get Your Results
After you've answered the questions, select the Your Results tab on the Score Sheet to see the results.
Step 4
Interpret Your Results
Use the table below to interpret the results of your assessment.
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