Build a Culture of Accountability!

Unclear performance standards, resentment for carrying the load for others, widespread mediocrity, missed deadlines and broken commitments are all signs of a culture of unaccountability. In this course, you’ll learn tactics for changing your team’s culture to one where poor performers feel pressure to improve, team members both consent to being held accountable and commit to holding one another accountable, and a sense of team pride is restored.

You'll Learn To:

• Identify signs of an unaccountable team
• Identify signs of an accountable team
• Describe the reasons and benefits for building a culture of accountability
• Describe scenarios requiring accountability
• Explain the reasons teams accept a culture of unaccountability
• Describe the consequences of unaccountable teams
• Describe seven steps for building a culture of accountability
• Practice using each of the seven steps for building a culture of accountability
• Describe behaviors that indicate a lack of psychological safety
• Describe ways to earn trust and create psychological safety
• Describe ways to protect and maintain psychological safety